Support & contact
For connection issues, setup help, or problems with Maxima MCP, email [email protected].
Include the client you are using, the action you attempted, the approximate time, and the error message. Never send passwords, OAuth tokens, or client secrets.
Troubleshooting
- Sign-in or authorization fails: Check that you are using the correct Maxima account, then reconnect through your client's OAuth flow. Your organization may need to allow the connector.
- A record is missing or access is denied: Confirm the workspace and ask your Maxima administrator to check your permissions.
- A signoff is rejected: Check the task's required signoff order and prerequisites.
- An attachment upload fails: Confirm that storage is configured for the workspace. Use a supporting link when appropriate.
- Tools are unavailable: Confirm the server URL and Streamable HTTP transport, finish OAuth, and refresh or reconnect the client.
Review AI-generated summaries against the underlying Maxima records before relying on them.
Privacy & terms
Data returned by MCP tools is made available to the AI client you authorize. Review that client's data handling settings and policies as well as Maxima's policies.
Related pages
Maxima MCP
Maxima MCP - Setup